Emergency Information
 General Information

General help addresses:

For... Contact this
IMSS group		 By emailing... Or calling
(if you can't email)...
General Help IMSS Help Desk help@caltech.edu x3500
Requests for IMSS UNIX: name changes, account deletions, new guest accounts IMSS Accounts accounts@caltech.edu x3500
@caltech.edu mail aliases, forwarding, and mailing list requests IMSS Aliases aliases@caltech.edu x3500
IMSS Unix cluster problems, vacation autoresponder requests IMSS Unix Admins unix-admins@caltech.edu x3500
IMSS Windows cluster problems IMSS Win Admins win-admins@caltech.edu x3500
Reporting network problems IMSS Network network@caltech.edu x3500
Requesting IP addresses or changes to them IMSS Hostmaster hostmaster@caltech.edu x3500
VPN system requests IMSS VPN vpn@caltech.edu x3500
IMSS wireless network requests IMSS Wireless wireless@caltech.edu x3500
Reporting hacking incidents, viruses, harassment and other security issues IMSS Computer Security security@caltech.edu x3500
Getting hardware fixed IMSS Hardware Repairs repairs@caltech.edu x3500
Access to sitewide licensed software IMSS Software Licensing software@caltech.edu x3500
Graphics / digital media help DMC help@dmc.caltech.edu x3420
Giving comments and feedback about the IMSS web site IMSS Web itsweb@caltech.edu x3500
Sysadmins of the Caltech web site (www.caltech.edu) Caltech Web Site Admins citweb@caltech.edu x5710

Help for various organizations IMSS supports:

If you work in... Email... Or call
(if you can't email)
Applied and Computational Math dept. help@acm.caltech.edu x3517
Audit Replations dept. help@audit.caltech.edu x4931
Biology division help@caltech.edu x3500
Business and Finance help@caltech.edu x3500
CDS department help@cds.caltech.edu x5738
CNS Lab help@cns.caltech.edu x2874
Computer Science department help@cs.caltech.edu x2402
Chandler dining hall help@chandler.caltech.edu x3500
EAS Communication Office 
unix-admins@caltech.edu
 x2874
EE dept. help@ee.caltech.edu x4805, x5846
GALCIT help@galcit.caltech.edu x2874, x3517
HSS division help@hss.caltech.edu x4172
IMSS High Performance Computing 
help-hpc@caltech.edu
 x2212, x5846
Koch Lab help@klab.caltech.edu x2874
Lester Lab (Biology) help@lester-lab.caltech.edu x4554
Math department help@math.caltech.edu x4554
Marcus Group 
unix-admins@caltech.edu
 x2874, x3507
Mayo Lab 
help@mayo.caltech.edu
 x5738
ME Design Lab help@design.caltech.edu
Office of the General Counsel help@ogc.caltech.edu x4931
Office of Tech. Transfer help@ott.caltech.edu x8977
Parsons-Gates offices help@pg.caltech.edu x3018
Phillips Group 
unix-admins@caltech.edu
 x2874, x5738
Richardson 
unix-admins@caltech.edu
 x6528
Rothenberg Lab help@roth.caltech.edu x3500
Student Affairs help@caltech.edu x3500
TMT 
help@tmt.org
 x2874, x3643
Zewail 
help-hpc@caltech.edu
 x3507

People who can help you outside of IMSS:

For... Contact ... By emailing... Or calling
(if you can't email)
Alumni computer system help Alumni support group help@alumni.caltech.edu x6592
Undergrad Student House computer help IMSS Student House Reps houselabs@caltech.edu See list

 Help Desk
 Information